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QNA Article - 5
What is the installation procedure for High-Speed Internet aka Cheatsheet for email/news/home pages)
This information applies to:
  • Microsoft Windows NT
  • Microsoft Windows 2000
  • Microsoft Windows XP
  • Microsoft Windows 2003

Summary
  1. An SureWest installer is dispatched to place a cable modem outlet in the room where your personal computer is located or to certify that an existing outlet is Trailblazer ready.
  2. A coax cable will then be run from the cable modem outlet to the cable modem, a small piece of hardware that will sit near your computer.
  3. Professional SureWest installers will take care of all your installation needs, including providing and installing a Network Interface Card.

It is recommended that you back up your computer prior to installation. With the professional installation of your Trailblazer service, a trained computer technician will install the Ethernet card, if necessary, as well as any software needed to access the Internet. An in-home tutorial by an SureWest installer is also part of your Trailblazer service.



Details

Summary of settings configured during install:

Basic Cable Modem and Computer Setup:

Computer TCP/IP settings:

  • Host/Computer name = can be anything customer wants (ex: homepc, PC2)
  • Domain name = everestkc.net
  • Use DHCP = yes
    • IP = DHCP server supplies ** (remove any old entries)
    • Subnet = DHCP server supplies ** (remove any old entries)
    • Gateway = DHCP server supplies ** (remove any old entries)
    • DNS = DHCP server supplies ** (remove any old entries)
    • WINS = not required for Internet access

Note: ** DHCP server - this server will issue the items listed once the computer is connected to a SureWest cable modem.

Web Brower: (Internet Explorer, Netscape)

  • Home page = http://www.everestkc.net
  • Note: do not use a proxy. Turn OFF if currently turned ON.

E-Mail: (Outlook, Outlook Express, Netscape)

  • Account = {user name}
  • Email ID = {user name} @everestkc.net or @kc.surewest.net(ex: jdoe@everestkc.net)
  • POP3 = pop3.everestkc.net or pop3.kc.surewest.net(default port of 110)
  • IMAP = imap.everestkc.net or imap.kc.surewest.net(default port of 143)
  • SMTP = smtp.everestkc.net or smtp.lc.surewest.net(default port of 25)
  • Check for new mail messages every = 5 minutes
  • The is a unique ID for the customer. It can consist of letters and/or numbers for example: JDoe or JD1986.

    Web-Mail: Only a computer that has internet browser and internet access is required.

Newsgroups: (Outlook Express, Netscape)

  • server: news.everestkc.net
  • This service uses the default port (NNTP = 119) and no ID is required to login.

Personal Webspace/Homepages:

  • To upload connect to ftp.everestkc.net ftp.kc.surewest.net using Internet Explorer or any ftp program.
  • To view: http://home.everestkc.net/
    or http://home.kc.surewest.net/
  • First page of web site must have filename of "index.htm".




Created:
Mar 11, 2005 - 11:31:52

Last Reviewed:
Jul 08, 2008 - 02:34:23

Keywords:
install settings